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Our practice is fully COVID safe and compliant.
Our COVID procedure starts from before you even enter the practice with screenings for all patients. Upon arrival patients ring the doorbell or knock and wait for a receptionist to let them in as the door is kept locked. This ensures that only patients with booked appointments can gain entry to the practice. Once inside patients will be asked to gel their hands, their temperature will be checked and they will be asked the following questions:
1. Have you currently experienced any of the following symptoms of COVID?
– fever
– fatigue/tiredness
– altered taste or smell sensation
– dry cough
– trouble breathing or difficulty breathing
– any other flu like symptoms
– stomach upset or diarrhoea
2. Have you had a COVID test in the last 10 days, and if so what was the result?
If they answer yes to question 1, have a temperature above 37.5 or have had a positive test result in the last 10 days they will be asked to leave the practice and to contact us via telephone or email to re-book. If they answer no they will be asked to either go straight into the surgier, or to take a seat in the waiting room. Due to the size of our waiting area, no more than two patients are allowed in at one time.
All staff will wear PPE at all times and patients are advised to wear PPE when within the building.
Regular hand sanitising stations have been set up throughout the building with a dedicated station by the main entrance.
Our reception desk is screened for the extra safety of both our patients and staff.
Within our clinical room dentists and nurses will wear their PPE throughout the appointment.
As a practice we have all been fully fit tested and passed an appropriate fit test so we are all able to wear the most protective form of mask – FFP3.
We will do our best to keep aerosols to a minimum however if we do need to produce one during your appointment we have invested and installed state of the art ventilation systems which increase the rate at which droplet particles in the air are removed from the room at a faster rate. All windows are left open to allow good ventilation throughout all appointments.
We are fortunate enough to have 3 surgeries and so will always allow minimum fallow time of 20 minutes even with all the ventilation systems in place to ensure maximum safety.
Once an appointment is complete on the team will safely take our patient to reception where they can book appointments / pay etc and then safely exit our practice with no other interactions with any other people.
